Patients feel stressed and anxious when visiting the hospitals. Here, hospitals need to build a welcoming environment for the patients to ensure they feel calm and relaxed.
Generally, long queues create a lot of frustration for patients who are already in pain. This causes patients to develop feelings of discomfort. Patients also get served late as they have to wait for hours standing in queues until the turn comes.
To solve this concern, hospitals can focus on providing a smooth patient flow and also deploy a long queue management system to reduce wait times. A hospital queue management system improves the patient experience and simplifies the patient journey. It allows patients to book an appointment from any location and provide round-the-clock support. This system helps to send appointment reminders, text during care, etc.
Initially, hospitals have to select the best queue management solution that fulfills the requirements by going through the features of each solution. This article demonstrates the 10 best queue management systems in detail that aid in organizing long queues efficiently.
List of the long queue management systems for hospital
Qwaiting
Qwaiting is a leading long queue management system that helps the healthcare sector to improve its processes and reduces wait time. This software helps hospitals to manage and systematize the patients in queues.
Qwaiting brings efficiency and solves the difficulties faced by hospitals with its unique features:
- Allows patients to check in on their own.
- Manage appointments and update cancellations.
- Send alert messages when it’s their turn and prevent standby.
- Patients can give feedback to the staff members.
- Display the queue status with average waiting and serving time.
- Manage the working of different branches.
- Third-party integration with WhatsApp, Gmail, and slack.
- Provide real-time analysis and reporting.
Wavetec
Wavetec healthcare queue management system is a solution that reduces the frustration level among patients waiting in queue for a long time. Patients can join the queue virtually with the help of a queue management system. The goal is to manage the patient flow in hospitals continuously and contactless.
The following are the features of Wavetec:
- Make the patient experience better by reducing the queue length.
- Integration with a feedback system.
- Wavetec’s long queue management system is fully tailor-made.
- Implement social distancing in the hospitals.
- It helps to collect patient health records with real-time analysis.
Qnomy
Qnomy allows patients to join the line from any device, or location, and at any time. This software was developed with the objective to eliminate waiting in long queues. It is a self-service tool to increase patient engagement.
The standard features of Qnomy are:
- Cloud services make everything centralized.
- Notify patients of delays to reduce frustration.
- Provides historical reporting of the patients.
- It helps to reduce operational waste with an optimization tool that makes the processes smooth.
- Manage patient flows with the patient management system.
Qminder
Qminder is a perfect solution to manage to wait in lines and reduce the time spent in the hospital building. Qminder is a solution to manage the queue and helps to reduce the time spent in the hospital. It allows the patients to schedule the bookings through a mobile device, website, or self-service kiosks. It manages and tracks patients from different locations in a single place.
Features of Qminder are:
- It aids in reducing human error and sets up automatic notifications.
- The service dashboard gives a consolidated view such as availability, performance, and patient reason for visits.
- Offer a multilingual interface.
- It helps in recording the time between when patients walk into the hospital to end up with the services.
Waitwhile
Waitwhile is a smart wait line management software that helps hospitals streamline the entire queuing process. It helps to retain the patients with the prior informed waiting time. In addition, this software is integrated with google calendar, slack, google Sheets, google cloud print, etc.
The following are the features of Waitwhile:
- Facilitate self-check-in and check-out.
- Intimate when there is a shortage of personnel.
- Shows accurate wait times.
- Stores patient data for easy reference.
Qless
Qless is a hospital queue management system that aids to get rid of long queues. Also, reduce patient anxiety and give clarity on when the turn will be due. The feature of AI provides a better patient experience.
The following are the major features of Qless:
- The tool is available on the cloud and on-site.
- This software has the ability to manage documents and reports with online file storage.
- Cloud services make everything accessible.
Virtuaq
Virtuaq is a digital queue management system that breaks down the patients’ journey and manages the queues by reducing wait times. This software handles the crowd more efficiently and increases hospital revenue.
Here are the features of virtuaq:
- Automatically schedules follow-up appointments.
- Sends pre-visit and post-visit texts for better patient engagement.
- Integrates with the hospital information system.
- Virtuaq serves more patients faster.
Qtrac
Qtrac is a healthcare queue management and appointment scheduling system that helps to improve linear queuing by reducing average wait times. It is a flexible solution that meets the needs of patients as well as staff.
Features of Qtrac:
- Qtrac supports mobile queuing for a personalized experience.
- It is a tool that assists to reduce cancellations and no-shows.
- Boost loyalty through the safe queuing system.
Nemo-q
Do you want to manage the patient flow and decrease the wait time?
Nemo-Q software is the best solution for managing queues and the most effective means of decreasing wait times. It allows hospitals to keep the patients safe and socially distanced while improving patient satisfaction.
The features of Nemo-q are:
- Give better performance insights.
- The patient can book appointments online through mobile.
- It helps to plan the upcoming resources.
Wrapping up
This is the time when hospitals should shift to fully tailor-made and powerful patient scheduling software that helps to improve the queuing process. Such software is easy to deploy and manage waiting lines in hospitals. Moreover, it saves the time that patients spend standing in long queues for their appointment.
So, to increase efficiency and better customer experience, it’s vital to deploy a queue management system that suits the needs of the hospitals. Above we have discussed the best solutions which help you to get better results.
About The Author
Stephanie Braga
Hi, I am Stephanie Braga. A professional blogger and content community manager on this platform. I love to write and post content on different niche. Contact me, if you need any help related to digital marketing or content marketing.
