The hospitality industry is a complex one because there are many factors that make for business success. One of those critical factors that must be present for your hospitality business to thrive is devoted and loyal staff. Note that devotion and loyalty must be the underlying character traits while competence and expertise are requisite skills that cannot be compromised.
Read this article for insight into the skill requirements for employees in the hospitality industry.
Oftentimes, businesses in this industry have it tough due to the high level of employee turnover. There are many reasons for this but that is not our focus in this article. What we want to focus on in this piece is how companies can beat this issue.
One surefire way of beating high employee turnover is by engaging the service of a recruitment agency/firm. These recruiters are also known as headhundters. Stay with us as we discuss tips that will help you find the best ones to help you fill critical roles in your business.
Tips for Finding the Best Headhunters
Before you sign off on any business arrangement or agreement with any entity, there are things to do to ensure that you are engaging with the right person(s). When it comes to recruitment especially in the hospitality industry, there are a lot of recruitment agencies that claim to be the best.
You would do yourself a world of good by doing your due diligence before you engage any of them. Find below some tips to help you in this regard:-
Carry out Thorough Research
One of the 1st things to do when looking for the best headhunters is to carry out thorough research. There are many ways of going about this research; you can either start out online or you can just start off with recommendations that you get from your colleagues in the industry.
If you want to carry out an online search, all you need to do is type in queries on your search engine about recruitment agencies in your region or even beyond. The search engine will throw up results with a list of recruitment agencies. You can visit Bristol Associates for view of what to expect from such companies.
Click on any of the results on the first page and it will take you to the website of the company. When you get to the website, check out the following information:-
- Their contact address /phone number – This will help you initiate talks with the company rep.
- Read their ‘About Us’ page – This will give you insight into the type of service that they render
- Check out their employee profiles and how long they have worked with the company – You do not want to engage an executive search company that has high employee turnover as that will only lead to frustration for you.
- Read Customer Reviews – find out what previous clients have to say about them.
Initiate a Physical Meeting
After you have investigated several companies online, narrow down the search to 3 options, and then initiate a physical meeting with each of them. Although a lot of professional engagement happens through conference calls or video conferencing, meeting physically is the best way to meet with the company and get a feel of their mode of operation.
Additionally, with face to face meetings, you get to ask all the questions that you have and also discuss what you expect from the company in an open and honest conversation.
Find out their knowledge of the Industry
Before you engage the service of an executive search firm, ensure that they have in depth knowledge of the hospitality industry. This is because this knowledge will help them source for the best fit for your company.
They have to understand the culture of the industry, the technicalities involved and the best practices acceptable in the industry. If you pick someone with zero knowledge about what you do, you may get a ‘highly qualified’ candidate on paper that will not be a good fit for your business.
Find out their Recruitment Process
The process through which headhunters recruit candidates is vital for getting the right fit. Some recruiting agencies have a pre-screening stage where they test candidates for some soft skills outside of their paper qualifications to ensure that they are the right fit for the role. These are the types of agencies to work with.
Visit https://novoresume.com/career-blog/soft-skills to understand the soft skills that every professional should have.
Hiring and retaining competent staff for businesses in the hospitality industry can be stressful. We have shared tips on how to choose the best headhunter to help relieve you of the stress of looking for competent employees to fill critical positions in your establishment.
Bear these tips in mind as they will come in handy when the need arises.